Dive into your own magic and create a dreamy fantasy story with our Fairytale Unicorn theme box.
Made out of repurposed pine timber and each of them is made entirely by hand. It can be a fun craft, a lovely gift for a special person, a customisable commemorative gift for a special day, a great addition to your baby nursery, as well as an awesome decorative item for your desk to lighten up your day.
Great gift option for this Christmas if you have a person that is difficult to buy for.
These bots come in a natural finish and non-gendered so you can give them your own personal touch with the paint kit of your choice. This will also allow children to give them their own personalities while creating their own adventures and scenarios for their new companions.
PLEASE NOTE:
Being hand-finished from natural materials makes each robot entirely unique and none of them are the same. They will have slightly different shaping, wood finishes, wood grain, texture, and occasional showing wood knots. Please also remember that being handmade we make our best efforts to deliver a high-quality product but without the precision machining there may be some imperfections in the assembly process. We want to assure you we only sell the robots that are finished to what we believe is the best quality.
SAFETY INFORMATION AND DISCLAIMER:
All of our products are recommended for children 6 years and over only. Since all of our products contain small parts, they are not suitable for children under 6 years as they pose a choking hazard.
Our products are considered a craft and not a toy. They all have the potential to contain small pieces and sharp edges. If not handled with care or dropped on a hard surface, they could break.
If purchasing our products for children, it is important to consider their age and stage of development. It is the responsibility of the parent/guardian/carer to gauge the suitability of our products.
All orders are processed within 2-4 business days after your order confirmation email. You will receive another notification when your order is shipped or ready for pick up. We offer standard and express shipping worldwide through Australia Post. Shipping charges for your order will be calculated and displayed at checkout.
When your order is shipped, you will receive an email notification from us which will include a tracking number for you to check its status. If you haven’t received your confirmation email within 5 business days, please contact us at onlineshop@sisterworks.org.au with your name and order number, and we will look into it for you.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at onlineshop@sisterworks.org.au. Please note that returns will need to be sent to the following address: 375 Johnston st, Abbotsford, VIC, 3067, Australia
Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not Australia, shipping your goods may take longer than expected.
You can always contact us for any return questions at onlineshop@sisterworks.org.au.
DAMAGES & ISSUES
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items might not be returned, such as special orders or personalised items. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
REFUNDS
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 20 business days have passed since we have approved your return, please contact us at onlinshop@sisterworks.org.au.